Silver and Precious Stones Jewelry Warranty Policy
We appreciate your choice of our jewelry store for purchasing your silver and precious stones jewelry. We are committed to providing products of the highest quality and exceptional service to our customers. To ensure your peace of mind and safety, we present our warranty policy, designed to protect your rights as a consumer:
1. Authenticity Guarantee:
We guarantee that all our silver jewelry is authentic and made with the highest quality materials. Additionally, the precious stones used in our creations are genuine.
2. Manufacturing Defects Warranty:
We offer a warranty against manufacturing defects for a period of 3 months from the date of purchase. If your jewelry exhibits any manufacturing defects during this period, we will repair it free of charge.
3. Proper Care:
We recommend proper care to extend the lifespan of your jewelry, such as avoiding contact with chemicals, removing jewelry during physical activities, and cleaning them regularly with appropriate products.
4. Claim Process:
To initiate a warranty claim for manufacturing defects, please contact us within the warranty period, providing the proof of purchase. After evaluation, we will repair or replace the jewelry, at our discretion, at no additional cost to you.
5. Exclusions:
Please be aware that the warranty does not apply to damages caused by misuse, negligence, or modifications made by unauthorized third parties. Additionally, we are not responsible for the loss or damage of stones after purchase.
It is crucial to note that the warranty does not cover damages caused by misuse, accidents, negligence, or normal wear and tear.
By purchasing jewelry from our store, you accept and agree to the terms of this warranty policy. We are available to clarify any questions you may have. Thank you for trusting in our quality and craftsmanship.
